operations2 articles
Articles tagged "operations"
E-commerce Order Fulfillment Flowchart: From Cart ...
E-commerce Order Fulfillment Flowchart: From Cart to Delivery
Create an order fulfillment flowchart for your e-commerce business. Covers checkout, payment processing, inventory, shipping, returns, and refunds for operations teams.
Customer Support Escalation Flowchart: Routing Iss...
Customer Support Escalation Flowchart: Routing Issues Effectively
Design a customer support escalation flowchart that helps agents route issues correctly. Covers triage criteria, escalation tiers, SLAs, and keeping customers informed.