Privacy Policy

Effective Date: December 2025

NOWGIC LTD (United Kingdom)

Introduction

Flowova ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI flowchart generator service.

Information We Collect

We collect only the information necessary to provide and improve our service:

  • Account information: Email address for authentication and account management
  • Flowchart data: The flowcharts you create are stored securely to enable saving, editing, and sharing
  • Usage data: Basic analytics to improve our service (e.g., feature usage, error logs)
  • Payment information: Processed securely through our payment provider (Stripe) - we do not store credit card details

AI Processing

When you use our AI flowchart generator:

  • Your text descriptions and uploaded files are sent to AI providers to generate flowcharts
  • We do not use your content to train AI models
  • AI-generated content is associated with your account for your convenience
  • You can delete your flowcharts at any time

Data Storage and Security

We take data security seriously:

  • Your flowcharts are stored securely in cloud storage with encryption
  • We use industry-standard security measures to protect your data
  • Your data is stored in secure data centers
  • We regularly review and update our security practices

Data Sharing

We do not sell your personal data. We may share information only in these limited circumstances:

  • With your consent when you create public share links for your flowcharts
  • With service providers who help us operate Flowova (hosting, analytics, payment processing)
  • To comply with legal obligations or protect our rights

Cookies and Tracking

We use essential cookies for:

  • Authentication and session management
  • Remembering your preferences
  • Basic analytics to improve our service

We do not use cookies for advertising or cross-site tracking.

Your Rights

You have the right to:

  • Access your personal data
  • Export your flowcharts
  • Delete your account and associated data
  • Opt out of marketing communications

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us atcontact@flowova.ai

Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be notified via email or through a notice on our website.

Last updated: December 2025

Privacy Policy — Flowova