Privacy Policy
Effective Date: December 2025
NOWGIC LTD (United Kingdom)
Introduction
Flowova ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI flowchart generator service.
Information We Collect
We collect only the information necessary to provide and improve our service:
- Account information: Email address for authentication and account management
- Flowchart data: The flowcharts you create are stored securely to enable saving, editing, and sharing
- Usage data: Basic analytics to improve our service (e.g., feature usage, error logs)
- Payment information: Processed securely through our payment provider (Stripe) - we do not store credit card details
AI Processing
When you use our AI flowchart generator:
- Your text descriptions and uploaded files are sent to AI providers to generate flowcharts
- We do not use your content to train AI models
- AI-generated content is associated with your account for your convenience
- You can delete your flowcharts at any time
Data Storage and Security
We take data security seriously:
- Your flowcharts are stored securely in cloud storage with encryption
- We use industry-standard security measures to protect your data
- Your data is stored in secure data centers
- We regularly review and update our security practices
Data Sharing
We do not sell your personal data. We may share information only in these limited circumstances:
- With your consent when you create public share links for your flowcharts
- With service providers who help us operate Flowova (hosting, analytics, payment processing)
- To comply with legal obligations or protect our rights
Cookies and Tracking
We use essential cookies for:
- Authentication and session management
- Remembering your preferences
- Basic analytics to improve our service
We do not use cookies for advertising or cross-site tracking.
Your Rights
You have the right to:
- Access your personal data
- Export your flowcharts
- Delete your account and associated data
- Opt out of marketing communications
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us atcontact@flowova.ai
Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be notified via email or through a notice on our website.
Last updated: December 2025